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Create a short voice menu that handles invalid digits, silence and unavailable destinations.
Current Sangoma IVR guide and FreePBX 17 IVR module metadata plus current Asterisk Background, WaitExten and special-extension documentation reviewed September 28, 2026; no PBX, module, generated dialplan, prompt, destination, DTMF digit or live call was testedPublish the right names, route each selection intentionally and provide a clear escape when callers cannot find a match.
Sangoma FreePBX Directory guidance, FreePBX Directory 17.0.3 release/17.0 metadata and current module source, and Asterisk 23 Directory application documentation reviewed October 11, 2026; Sangoma screen guidance may reflect older PBX GUI releases, and no PBX, module, directory, IVR, entry, name, announcement, recording, DTMF event, dial target, extension, route or live call was inspected or testedManage the reusable recording object, its ordered media, language and rerecording controls separately from Announcements, IVRs and other call-flow consumers.
FreePBX 17 on Debian 12; System Recordings module, consuming module and Asterisk version must be verified on the installed host